Build skills. Build confidence. Build your career.
Over 6,000 members of the NH Workforce served since 2011.
What’s the next step in your career?
WorkReadyNH is a tuition-FREE course that builds career confidence and enhances the professional skills that NH employers value most.
Enhance your professional skillset & apply new strategies
Strengthen your resume | Interview better | Communicate more effectively | Prevent & resolve workplace conflicts | Practice solving real workplace problems | Build better teams
⪢⪢ Make this YOUR year! ⪡⪡
Live, interactive classes are offered every month!
Join online, or in person at some locations.
What is WorkReadyNH?
WorkReadyNH is a practical, tuition-FREE professional skills training program that builds the skills that help employees succeed in the workforce, and that NH employers highly desire.
This program was developed through discussions with NH employers with the goal of strengthening our workforce. The skills employers value most in current and potential employees are:
October 2021
➢ Professional Soft Skills, including effective communication, teamwork, conflict resolution, problem solving, and decision making
➢ Foundational Essential Skills, including how to read and use workplace documents, interpret graphical material, and apply mathematical reasoning.
What Will You Learn?
Instructor-Led Professional Soft Skills Class
Participate in a blend of live, interactive class and independent work. Our curriculum and instruction is designed to help you develop, practice, and apply workplace skills and strategies.
Learn and have fun in this simulated workplace setting to enhance and practice the powerful Professional Soft Skills that employers want most.
Soft Skills Focus Areas
> Click a topic for more info!
Your Skills, Your Brand
Understand your professional strengths and identify transferable skills.
Identify appropriate next steps for career advancement.
Tap into the power of networking.
Interviewing Techniques & Resume Trends
Learn how to better leverage your skillset on paper and in an interview.
Revamp your resume to best suit your career path.
Practice interviewing and crafting your messaging to employers.
Active Listening & Communication Strategies
Appreciate that communication is the foundation for any successful interaction or relationship.
Listen with intention and apply new strategies to the way you communicate.
Team Building
Understand the stages of teamwork and how to strengthen your teams.
Apply skills during class discussions and team activities.
Practice new skills and strategies throughout the course in a supportive environment.
Critical Thinking
Identify your thinking style, including areas of strength and improvement.
Work through critical thinking processes to build or analyze arguments.
Develop analytical thought systems and creative thinking techniques.
Problem Solving & Decision Making
Analyze information to understand problems and identify potential solutions.
Work through scenarios to develop the best approach for resolution.
Conflict Resolution
Understand the types and stages of conflict, how conflicts can escalate, and common resolution styles.
Increase verbal and non-verbal positive messaging to move toward resolution.
Confidently develop effective techniques for intervention and de-escalation.
Business Ethics & Employer Expectations
Get familiar with basic expectations from all employers.
Understand differences between ethics, values, and morals.
Identify your values and morals.
Workplace Sensitivity
Identify and appreciate all types of diversity and learn how to foster it.
Recognizing bias and stereotyping, and how we can adjust our perceptions.
Understand differences between workplace incivility, harassment, and bullying.
Customer Service
Understand customer service elements and how your own behavior affects the behavior of others.
Apply techniques to deal with difficult customers.
Increase your confidence and skill as a problem solver.
Safety in the Workplace
Identify workplace hazards and assess risk for employee groups.
Proactively reduce risk.
Be able to respond to, investigate, and document any incidents.
Self-Guided Foundational Skills Curriculum
Advance through self-paced online tutorials to assess and improve Foundational Workplace Skills for effective job performance and career success across industries.
Then, measure and certify these skills using ACT’s National Career Readiness Assessments. Certificate levels are tied to an extensive database of over 22,000 careers.
Foundational Focus Areas
> Click a topic for more info!
Workplace Documents
Read, understand, and apply information from documents to follow policies and solve workplace problems.
Applied Math
Use mathematical reasoning and performing calculations for work-related needs.
Graphic Literacy
Locate, interpret, and apply information that is presented in graphs and charts.
Compare, analyze, and summarize information presented in multiple related graphics.
What Will You Earn?
Assessments & Certificates
WorkReadyNH Instructors use a Soft Skills Rubric to assess your soft skills competencies
WorkReadyNH Soft Skills Digital Badge
Earned upon passing your Soft Skills Course, issued by the Community College System of NH
ACT’s National Career Readiness Assessments measure your foundational workplace skills
National Career Readiness Certificate
Earned upon passing your National Career Readiness Assessments, issued by ACT
WorkReadyNH Graduates demonstrate work readiness in soft and foundational areas
WorkReadyNH Graduate Certificate
Earned upon passing both the Soft Skills and Foundational components of WorkReadyNH
Want to Know More?
Hear from Your Community
“I appreciate all the incredible skills WorkReadyNH teaches our students and all the people who have the privilege of going through your program. The maturity and professionalism of your graduates is palpable.”
Dr. Bob, lead instructor for Great Bay’s Medical Assistant Program
Our Real Participants Say…
NH Employers and Staffers Say…
WorkReadyNH FAQs
Will I benefit from WorkReadyNH?
Yes!
The advanced professional skillset, networking connections, and confidence that WorkReadyNH graduates develop is applicable everywhere, to everyone.
Am I eligible?
You must be at least 16 years of age, able to participate in the class in English, and a NH resident
If you aren’t a resident, but are a member of the NH workforce, please reach out!
What about my…employment status / age / education / background?
What about it?? WorkReadyNH Graduates come from all walks of life:
AGES – 16 through 80+
EDUCATION – No high school diploma to Master’s and PhD
WORK EXPERIENCE – No experience to 50+ years of experience, and from all job sectors
EMPLOYMENT STATUS – unemployed, underemployed, and fully employed
Is it really tuition-free?
Yes! There is no cost to you to attend, and we provide you with access to all our course materials.
How do I enroll, find out more, or connect with WorkReadyNH?
Contact Us
Connect with Us
Click on the Facebook and LinkedIn icons below to connect with WorkReadyNH and see what goes on in the class.
Mission Statement
The mission of WorkReadyNH is to strengthen NH’s workforce through the dynamic delivery of high quality training and certification in essential workplace skills to benefit participants, employers, and the greater NH community.
In partnership with
